[1] When selling insurance products, we will comply with various laws and regulations and strive for appropriate sales.
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We comply with the Insurance Business Act, the Act on the Provision of Financial Services, the Consumer Contract Act, and various other laws and regulations, and strive to sell insurance appropriately.
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We will be creative in explaining the contents and methods of explanation so that customers can understand the product contents correctly, and will conduct appropriate sales and solicitation activities.
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When signing a contract, we will explain certain "important matters".
[2] We will comprehensively consider the customer's insurance knowledge, experience, financial situation, and purpose for concluding the contract, and strive to sell insurance products that match the customer's intentions and actual circumstances.
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In insurance sales, etc., we practice risk consulting and conduct appropriate product design, sales, and solicitation activities in line with customers' intentions and actual circumstances.
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We will handle information about our customers appropriately and take care to protect the rights and interests of our customers.
[3] Regarding product explanations, etc. to customers, we will strive to create customer-oriented methods, etc., depending on the sales and solicitation format.
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When selling insurance without face-to-face contact with customers, we always strive to improve the way we explain things so that as many customers as possible can understand.
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When explaining insurance products and signing contracts, we will take the customer's perspective into account and give due consideration to the location and time of day.
