The Riviera Group (hereinafter referred to as "our Group") complies with the Act on the Protection of Personal Information, fully recognizes the importance of personal information, and has established this policy for the purpose of handling personal information appropriately in the course of our business.

Acquisition, use, and provision of personal information

Unless otherwise specified by law, the Group will acquire personal information after clarifying the purpose of use. Furthermore, unless the individual's consent is obtained or required by law, the Group will not use or provide personal information beyond the scope of the purpose of use, and will take measures not to use personal information for any other purpose.

Legal compliance

Our group will comply with the Personal Information Protection Act and other laws and regulations regarding personal information, national guidelines, and other standards regarding the handling of personal information.

Safety management of personal information

In order to prevent and correct the leakage, loss, or damage of personal information, the Group will take appropriate safety management measures, such as measures against unauthorized access and malware, to prevent the occurrence of accidents and ensure business continuity.
In addition, when the processing of personal information is outsourced, we are obliged by contract not to leak or re-provide from the outsourcee, and we will supervise appropriate management responsibly.

Response to consultation on personal information

Our group will respond sincerely and promptly to customer inquiries regarding personal information.

Continuous improvement of personal information protection management system

In order to improve the safety and reliability of information security and personal information protection, as well as to streamline operations, the Group will periodically review this policy and its management and operation standards, and strive to maintain an effective system.

Inquiries regarding the handling and disclosure of personal information

If you have any comments or questions regarding our group's handling and disclosure of personal information, please contact us at the address listed below.

Riviera Group Personal Information Protection Manager

Inquiries are here

Disclosure procedures

  1. If you wish to make a disclosure, etc., please contact the disclosure and other inquiries.

  2. Our group will send you "Guideline regarding personal information disclosure, etc." and "Application and response form for personal information disclosure, etc."

  3. Please describe the application details for disclosure, etc. in the "Application for Disclosure of Personal Information, etc. and Response Form" and send it to us together with the documents for identity verification in the "Information on Disclosure of Personal Information, etc."

  4. Our group will process your request based on the details of your request for disclosure, etc.

Disclosure of purpose of use of personal information

Unless otherwise specified by law, our group will use personal information for the following purposes.

  1. Business talks, meetings, etc. with customers

  2. Shipment of products, materials, etc.

  3. Sending information about services, fairs, events, etc. (newsletter, etc.)

  4. Providing customer support and maintenance

  5. Responding to inquiries and consultations

  6. Providing various membership services

  7. Service development, questionnaire survey implementation, monitor implementation, etc.

  8. Fulfillment of contract

  9. Other measures (including management of weddings, etc.)

  10. For managing contractual relationships with our customers and outsourcers

  11. For employment and personnel management of employees, etc.

Disclosure items regarding joint use of personal information

If necessary, the Group may share personal information provided by customers among its group companies.

Items of personal information used jointly

Name, date of birth, gender, address, telephone number, place of employment, email address, etc., information provided at the time of application and questionnaire information provided at events, etc.

Scope of the people being shared with

  • Riviera Co., Ltd. (Aoyama)
  • Riviera Tokyo Co., Ltd. (Aoyama)
  • Riviera Resort Co., Ltd. (Zushi, Miura, Enoshima)
  • Riviera Country Club (LA)

Purpose of use of joint users

In order to provide useful and appropriate services to everyone, such as introducing products and services in the Riviera-related business and related services, we will jointly use your personal information for the following purposes.

  • To provide information about services and events handled by our group
  • For business contact, such as responding to inquiries or requests

Acquisition method

Application forms, surveys, and website entries

About cookies

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Enactment date 2005 April 1st
Last revised date 2025 April 1st
Riviera Group
Akio Kobayashi