Riviera Co., Ltd. recognizes that it is important to properly handle personal information used for business as a company that manages wedding halls, restaurants, aesthetic salons, real estate, etc. In order to gain the trust of all our customers and to promote activities to establish a personal information protection management system at our company every day, we establish the following personal information protection policy.
Acquisition, use, and provision of personal information
Unless otherwise stipulated by law, we will collect personal information after clarifying the purpose of use. In addition, we will not use or provide personal information beyond the purpose of use except when it is based on the consent of the individual or based on laws and regulations, and take measures to prevent the use of personal information for other purposes.
Regarding the handling of personal information, we comply with laws and regulations concerning personal information, such as the Personal Information Protection Law, guidelines set by the government, and other standards.
Safety management of personal information
We will take appropriate security measures such as computer virus countermeasures to prevent and correct leakage, loss, damage, etc. of personal information.
Response to consultation on personal information
We will respond to inquiries about personal information from customers in a sincere and prompt manner.
Continuous improvement of personal information protection management system
We will continuously improve our personal information protection management system to maintain the proper handling of personal information.
Enactment date April 2005, 04
Last revised January 2016, 01
Riviera Co., Ltd.
Representative Director Watanabe
Inquiries regarding the handling and disclosure of personal information
If you have any comments or questions regarding the handling and disclosure of our personal information,
Please contact the following.
Riviera Co., Ltd. Personal Information Protection Manager Osamu Takayama
If you wish to make a disclosure, etc., please contact the disclosure and other inquiries.
We will send "Information on Personal Information Disclosure" and "Application Form for Personal Information Disclosure and Answer".
Please fill in the application form for disclosure etc. in the "Personal Information Disclosure Application Form and Answer Form" and send it to the Company along with the identity verification document in "Guidance on Personal Information Disclosure etc."
We will proceed with the procedure based on the contents of the application for disclosure etc. sent.
Disclosure of purpose of use of personal information
We use personal information for the following purposes, unless otherwise specified by law.
Management of weddings, receptions and parties after contract
Creation of banquet invitations and seating tables
Reservation management for visits to the museum, wearing costumes, and using restaurants
Information on event fairs handled by our company and sending materials
Respond to inquiries or requests
Analysis / statistics creation and party report creation to improve customer service
To manage contract relationships with business partners
For employment and personnel management of employees, etc.
Disclosure items regarding joint use of personal information
We may share personal information received from customers with Group companies as necessary.
Items of personal information used jointly
Matters reported at the time of application, such as name, date of birth, gender, address, telephone number, workplace, e-mail address, etc. and questionnaires described at the fair
Scope of joint users * The parentheses indicate the location of the head office
Riviera Holdings (Aoyama)
Riviera Management Service (Aoyama)
Riviera Resort (Zushi)
Riviera Country Club (LA)
Purpose of use of joint users
In order to provide useful and appropriate information such as introduction of products and services and related services in the Riviera-related business, we will jointly use customer's personal information for the following purposes.
Information on services and fairs handled by the Company
For business contact, such as responding to inquiries or requests
Person responsible for the management of personal information used jointly
Riviera Co., Ltd.
Application form, questionnaire at fair, input from homepage
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