New coronavirus infection countermeasure video

Riviera Tokyo

Riviera Zushi Marina

Riviera Group Infection Control Guideline

As a measure to prevent the spread of new coronavirus infectious disease (COVID-19), the Riviera Group is taking the following measures based on the guidelines established by the government and local governments.
We place the highest priority on the health and safety of our customers and staff, and will work to ensure that our customers can use them with confidence.

Click here for guidelines for each local government

[Hygiene measures to prevent infection]
1. Alcohol disinfection is regularly performed on doors, doorknobs, handrails, restrooms, and other places where customers frequently touch.
2. We carry out frequent hand washing, gargling and finger alcohol disinfection of the staff.
3. The staff who goes to the office conducts temperature measurement at the time of attendance and departures, and the staff with fever do not work and consult a medical institution.
4. In consideration of your health and safety, the staff wears a mask.

[Request to customers]
1. Hand disinfectants are provided at the entrance of each facility, so please use them.
2. We ask that you wash and disinfect your hands and gargle with the hand wash and alcohol disinfectant installed in the restrooms of the hotel.
3. Please refrain from using the facility if you have the following symptoms. If you do not feel well, please report it to your local staff immediately.
・ Patients with cold symptoms (sneezing or coughing) or fever of 37.5 degrees or higher
・ Patients with strong drowsiness (malaise) or breathlessness
・ Cough, sputum, chest discomfort
・ In addition, there is symptom which seems to be new coronavirus infectious disease
・ If you have a family member or a close friend who is suspected to be infected
・For those who are within 14 days of returning from overseas

We have been actively cleaning up facilities and surrounding areas as a "polishing" activity throughout the company. In response to this situation, we will further tighten ourselves and protect the safety and security of our customers.

* We will continue to take prompt action based on the latest information from the health authorities of the government and local governments.






[Inquiries from the press regarding this matter]
RIVIERA Group Marketing Department PR
Email address: pr@riviera.co.jp