This applies only when a cancellation fee is incurred when cancelling a reservation made online. In that case, the cancellation fee will be charged to the credit card registered at the time of booking.

Company name

Riviera Tokyo Co., Ltd.

Location

5-23-9, Kotsubo, Zushi, Kanagawa 249-0008, Japan

Phone

0467-25-0480

E-mail Address

ao_z@riviera.co.jp

Representative Director

Akio Kobayashi

Additional charges such as additional fees

If you cancel between the day of your reservation and 3 days prior (after 16pm) a cancellation fee will be charged.

Cancellation Policy

The cancellation fee will be charged as follows:
・3 business days in advance: 50% (if you would like to make a reservation on Friday, please contact us by Monday)
・1 business day before: 70% (Customers who make reservations on Wednesday must contact us by Monday)
On the day: 100%
*A separate cancellation policy will be sent to group customers.
*If the cancellation policy is stated in the event, the cancellation policy in the event will take precedence.

Delivery time

Payment will be confirmed when you arrive or when your cancellation is confirmed.

Acceptable payment methods

When making a reservation online, you will need to register a credit card (VISA, MASTER, AMEX).
When you visit our store, you can pay with a credit card other than the one you used to make the reservation. We also accept various credit cards (VISA, MASTER, JCB, AMEX, Diners), cash, electronic money, and code payment.

settlement period

Payment will be confirmed when you arrive or when your cancellation is confirmed.
*If you pay by credit card, the withdrawal date will vary depending on the closing date and contract details of your credit card. Please contact your credit card company for more information.

Sales price

A service charge of 10% of the tax-included price displayed on each menu page will be charged.

Contact Us

Phone

0467-25-0480

[Regular Holiday] Tuesday (Open on public holidays)