Group Privacy Policy

The Riviera Group (hereinafter referred to as "our Group") complies with the Act on the Protection of Personal Information, fully recognizes the importance of personal information, and has established this policy for the purpose of handling personal information appropriately in the course of our business.

Unless otherwise specified by law, the Group will acquire personal information after clarifying the purpose of use. Furthermore, unless the individual's consent is obtained or required by law, the Group will not use or provide personal information beyond the scope of the purpose of use, and will take measures not to use personal information for any other purpose.

Our group will comply with the Personal Information Protection Act and other laws and regulations regarding personal information, national guidelines, and other standards regarding the handling of personal information.

In order to prevent and correct the leakage, loss, damage, etc. of personal information, our group will take appropriate safety management measures, such as measures against unauthorized access and malware, to prevent accidents and ensure business continuity. Furthermore, when outsourcing the processing of personal information to an external party, we will contractually obligate the outsourced party not to leak or re-provision the information, and we will be responsible for supervising appropriate management.

Our group will respond sincerely and promptly to customer inquiries regarding personal information.

In order to improve the safety and reliability of information security and personal information protection, as well as to streamline operations, the Group will periodically review this policy and its management and operation standards, and strive to maintain an effective system.

1. If you wish to carry out procedures for disclosure, etc., please contact the contact point for inquiries regarding disclosure, etc.

2. Our group will send you "Guidelines for the Disclosure of Personal Information, etc." and "Application and Response Form for the Disclosure of Personal Information, etc."

3. Please fill in the details of your request for disclosure, etc. on the "Application and Response Form for Personal Information Disclosure, etc." and send it to us together with the identity verification documents listed in the "Guidelines for Personal Information Disclosure, etc."

4. Our group will process the request for disclosure etc. according to the details of the request sent.

Unless otherwise specified by law, our group will use personal information for the following purposes.

1. Business negotiations and meetings with customers

2. Shipping of products, materials, etc.

3. Sending information about services, fairs, events, etc. (newsletters, etc.)

4. Providing customer support and maintenance

5. Response to inquiries and consultations

6. Provision of various membership services

7. Service development, survey implementation, monitoring, etc.

8. Performance of the contract

9. Other correspondence (including wedding ceremony management, etc.)

10. To manage contractual relationships with our customers and outsourced parties

11. For employment and personnel management of employees, etc.

If necessary, the Group may share personal information provided by customers among its group companies.

Items of personal information used jointly

Name, date of birth, gender, address, telephone number, place of employment, email address, etc., information provided at the time of application and questionnaire information provided at events, etc.

Purpose of use of joint users

In order to provide useful and appropriate services to everyone, such as introducing products and services in the Riviera-related business and related services, we will jointly use your personal information for the following purposes.
・To provide information about services and events handled by our group
-For business contact, such as responding to inquiries or requests

Acquisition method

Application forms, surveys, and website entries

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Enactment date 2005 April 1st
Last revised date 2025 April 1st
Riviera Group
Akio Kobayashi