Riviera Co., Ltd. and domestic group companies (hereinafter referred to as "the Group") shall comply with the "Act on the Protection of Personal Information", fully recognize the importance of personal information, and handle it appropriately in business promotion. We will formulate this policy for the purpose of.

Acquisition, use, and provision of personal information

Unless otherwise provided by law, we will acquire personal information after clarifying the purpose of use.In addition, we will not use or provide personal information beyond the scope of the purpose of use except in accordance with the consent of the person or laws and regulations, and we will take measures to prevent the use of personal information for purposes other than the intended purpose.

Legal compliance

Regarding the handling of personal information, we will comply with laws and regulations regarding personal information such as the Personal Information Protection Law, guidelines set by the government, and other norms.

Safety management of personal information

In order to prevent and correct the leakage, loss, damage, etc. of personal information, we will take appropriate safety management measures such as measures against unauthorized access and malware to prevent accidents and ensure business continuity.
In addition, when the processing of personal information is outsourced, we are obliged by contract not to leak or re-provide from the outsourcee, and we will supervise appropriate management responsibly.

Response to consultation on personal information

We will respond sincerely and promptly to inquiries regarding personal information from customers.

Continuous improvement of personal information protection management system

In order to improve the safety and reliability of information security and personal information protection, and to optimize operations, we regularly review this policy and management / operation standards to continue an effective system. I will do my best.

Enactment date 2005 April 1st
Last revised date 2021 April 1st
Riviera Co., Ltd.
President and COO Akio Kobayashi

Inquiries regarding the handling and disclosure of personal information

If you have any comments or questions regarding the handling and disclosure of our personal information,
Please contact the following.

Riviera Co., Ltd. in charge of personal information protection

TEL: 03-3981-3239
privacy_riviera@riviera.co.jp

Disclosure procedures

  1. If you wish to make a disclosure, etc., please contact the disclosure and other inquiries.

  2. We will send you "Information on Disclosure of Personal Information" and "Application and Response Form for Disclosure of Personal Information".

  3. Please describe the application details for disclosure, etc. in the "Application for Disclosure of Personal Information, etc. and Response Form" and send it to us together with the documents for identity verification in the "Information on Disclosure of Personal Information, etc."

  4. We will proceed with the procedure based on the contents of the application for disclosure etc. sent.

Disclosure of purpose of use of personal information

We use personal information for the following purposes, unless otherwise provided by law.

  1. Business talks, meetings, etc. with customers

  2. Shipment of products, materials, etc.

  3. Sending information about services, fairs, events, etc., questionnaires, etc.

  4. Providing customer support and maintenance

  5. Responding to inquiries and consultations

  6. Providing various membership services

  7. Service development, questionnaire survey implementation, monitor implementation, etc.

  8. Fulfillment of contract

  9. Other measures (including management of weddings, etc.)

  10. For managing contractual relationships with our customers and outsourcers

  11. For employment and personnel management of employees, etc.

Disclosure items regarding joint use of personal information

We may share personal information received from customers with Group companies as necessary.

Items of personal information used jointly

Name, date of birth, gender, address, telephone number, place of employment, e-mail address, etc., items notified at the time of application and questionnaire items described at the fair, etc.

Scope of joint users * The parentheses indicate the location of the head office

  • Riviera Holdings (Aoyama)
  • Riviera Property Management (Aoyama)
  • Riviera Resort (Zushi, Miura, Hayama)
  • Riviera Country Club (LA)

Purpose of use of joint users

In order to provide useful and appropriate services to everyone, such as introducing products and services in the Riviera-related business and related services, we will jointly use your personal information for the following purposes.

  • Information on services and fairs handled by the Company
  • For business contact, such as responding to inquiries or requests

Person responsible for the management of personal information used jointly

Riviera Co., Ltd.

Acquisition method

Application form, questionnaire at fair, input from homepage

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