Reservations are accepted up to 6 months in advance, except for special seasons.

Yes, depending on availability.Please check our online booking site or contact us by phone.

Meeting such requests will depend on room availability.Please contact us for further details.

Preschool children are accommodated at no extra charge if extra beds are not required.
The adult price will apply to children of school age or older.

Please contact us for details.

Extra beds can be provided at a cost of ¥ 12,100 (including tax and service charge).
The number of beds are limited, and if unavailable, we can provide a sofa-bed instead.

Unfortunately, there are no such rooms at the Hotel.

All our guest rooms and terraces are non-smoking areas, including use of e-cigarettes.
Please use the designated smoking areas outside the Hotel.

Check-in is from 3pm and check-out is at 11 am.The times may differ for some of our special packages.Please contact us directly with any requests for early check-in or late check-out.

Unfortunately, we don't keep waiting lists.

We accept credit cards from:
・ Visa
・ American Express
・ MasterCard
・ JCB

Up to 2 dogs weighting less than 10kg can be accompanied in the Private Villa at a cost of ¥ 6,050 per a night, per dog (including tax and service charge).

The Hotel has parking for 4 cars on the premises.Additional complimentary parking is available at the nearby Zushi Marina parking area.

Our cancellation policy is as follows:
Reservation canceled 1 day prior to arrival, 100% cancellation fees will apply.
Reservation canceled 2 days prior to arrival, 80% cancellation fees will apply.
Reservation canceled 3 – 7 days prior to arrival, 30% cancellation fees will apply.
Different cancellation charges may apply for multiple-room booking.Please inquire for details.

Yes, we are pleased to offer all our guests free Wi-Fi in the Suites and the Lobby.

Humidifiers, irons, and mobile chargers, are among the items available.

Please refer here for details.

We do not have an ATM machine in the hotel.The closest one is a 5-minute drive away.

All beds are 1200mm x 2000mm.

All suites offer Hollywood twin beds.

There is a photoresist but no kitchen.

All drinks and snacks in the photoresist are complimentary and restocked daily.

Room service is available from 11am to 7pm daily.
Breakfast must be booked in advance.A limited number of meals from a Japanese set menu are also offered.

The Malibu Farm: 11am to 8pm (Last Order: 7pm).
Ristorante AO: 11:30 am to 9:00 pm (Last Order: 7pm).

Breakfast is served at Malibu Farm from 8am to 10am.

The pajamas provided in the Suites, slippers and swimwear are not permitted in the restaurants.

We can arrange cakes and flowers etc. upon request.

There is no gym at the hotel.We can recommend jogging courses nearby.

Hotels Reception can assist with copying and faxing if needed.Rooms for business meetings are available at the Riviera Zushi Marina.Please click here for the detailed information.

Yes, we will keep your luggage until arrival.Please make sure to include the correct information, including booking name, name of sender, and arrival date, and send to the hotel address.

The Malibu Hotel Reception
5-23-9 Kotsubo Zushi-City, Kanagawa 249-0007 JAPAN

Yes, we can hold your luggage at Reception.Luggage delivery service is also available at Reception.

No.

No.

We offer a pick-up service from the Kamakura or Zushi train stations.Please request when making reservations.

Activities such as cruising and fishing etc., can be arranged. Please ask at Reception for details.

Fireworks are not permitted on the Hotel premises anywhere on the Riviera Zushi Marina grounds.