FAQ

Reservations are accepted up to 6 months in advance, except for special seasons.

You can make a reservation by phone or from our website.
Please note that we may already be fully booked on the day of your reservation, so please be sure to check availability in advance by phone or online before making your reservation.

it's different. If 3 people are staying, an extra bed will be provided, so an additional charge of 12,100 yen (tax and service charge included) will be incurred.In addition, it is free of charge for preschoolers who sleep with their parents.Please confirm the detailed price from the accommodation reservation.

We will prepare it for 1 yen (tax and service charge included) per unit.
As the number is limited, please contact us as soon as possible.

Unfortunately, we do not have it.

There is no connecting room available.

Smoking, including e-cigarettes, etc. in the guest room (including the terrace) and smoking of cigarette butts in the room are prohibited. For smoking, please use the designated smoking space outside the hotel.

Check-in is at 15 and check-out is at 11 hours.
We may set different times for accommodation packages.
Please contact us for early check-in and late check-out.

Unfortunately, we do not accept it, so please check the availability on our website.

You can also pay with a card.
We accept VISA, Master, JCB, American Express, and UnionPay.

Only four rooms, the Private Villa and the Aqua Suite, allow guests to stay with their pet dogs. Up to two small dogs weighing less than 10 kg are allowed, and the fee is 6,050 yen per night (tax and service charge included). Dog-friendly rooms are equipped with dog towels, cages, toilet sheets, cushions, litter boxes, and dog dishes. Dog food and treats are also provided, but you are also welcome to bring your own if you prefer.
Regarding restaurants, Ristorante AO Zushi Marina and Malibu Farm Zushi Marina allow dogs to dine at outdoor terrace seats. (We may stop using the terrace seats due to the weather. In that case, we will refuse to accompany you into the store.)

We have an outdoor parking space exclusively for the hotel.
Please note that we will guide you to the Zushi Marina parking lot when the car is full. (free)

Up to 8 days before your stay ... Free
Between 7 days and 3 days before the stay: 30%
2 days before the accommodation date ... 80%
The day before, on the day of the event, no contact, 100%
* If you reserve multiple rooms, we will inform you separately.

Wi-Fi is available in the guest rooms and in the hotel lobby. (free)

Humidifiers, irons, cell phone chargers, curling irons, etc. are available.
Please do not hesitate to contact the reception.

Mineral water, black tea, omnisens bath amenities (shampoo, conditioner, body soap, body lotion, solid soap), shaving set, cotton, toothpaste set, cotton swab, room wear, bathrobe, slippers, shower cap, bath towel, face towel, Hand towel, brush, comb
Room facilities
Espresso machine, TV (55 inch), Internet free connection (wireless), minibar, kettle pot, health meter, dryer, safety box, umbrella

Not in our hotel. Please use a convenience store located about 5 minutes by car.

1 unit 120 cm x 200 cm (semi-double specification)

It is a type that connects two beds.By combining both beds, the width becomes 2 cm, and you can take a rest.If you wish, you can separate the beds and use them as two.

Unfortunately, we do not have it.

Open from 17:00 PM to 19:30 PM. Enjoy dishes made with fresh local ingredients, prepared at each restaurant within Riviera Zushi Marina.

Guests can enjoy at Malibu Farm Zushi Marina from 8:00 to 9:30.

Unfortunately, we do not have it.
Copies and faxes are available at the reception.

Please fill in the name of the person making the reservation, the name of the person sending the luggage, and the check-in date, and send it to the address below. We will keep it safe until you arrive.
Malibu Hotel Reception, 5-23-16 Kotsubo, Zushi City, Kanagawa Prefecture, 249-0008
* Please send your luggage prepaid.
* We do not accept valuables, fragile items, or raw items.

All rooms come with a complimentary minibar (drinks and snacks).

Malibu Farm Zushi Marina is open from 11:30 to 19:00 or 20:00 (last orders 30 minutes before closing).
Ristorante AO Zushi Marina is open from 11:30 to 21:00 (last entry 19:15).
*Business hours vary depending on the season, so please check the website of each restaurant from time to time.

Room wear, slippers, and swimwear provided in the guest rooms are not allowed outside the guest rooms.
Also, please refrain from exposing tattoos and tattoos.

We will coordinate according to your wishes, such as arranging cakes and bouquets.
Please consult us when making your reservation.

We will keep it at the reception.We can also ship courier services.

Unfortunately, we do not have it.

Unfortunately, we do not have it.

We do not offer a pick-up service.Please come by public transport.

We offer marine menus such as cruising and fishing.

There is no swimming pool on the hotel grounds or within Riviera Zushi Marina.

Please refrain from using fireworks on the hotel grounds or within Riviera Zushi Marina.